Returns

You will be so impressed with your Produce Pod! But if you decide you don’t like it, you can return it within 6 weeks of purchase for a full refund (excluding shipping), no questions asked.

If it's in used condition, no problem! The whole point of our returns policy is to allow you to try out your Produce Pod, before deciding to return it if you want. Follow these steps:

1. Make sure you return your Pod within 6 weeks (42 days) of purchase.
2. Email me to let me know you're returning your Pod: fiona@producepod.com.au
3. I will email you the address to return your Pod to. Post your Pod using a tracked parcel, because I can only issue a refund if your Pod arrives to its return destination.
4. When your Pod arrives home, you will be issued a full refund (excluding shipping).